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I recently stayed at Kowloon Shangri-La, Hong Kong, and it was an unforgettable experience from start to finish. Having previously stayed at a Shangri-La in Beijing, my expectations were high — and this hotel delivered on every level. My room was on the 18th floor with breathtaking views of Victoria Harbour. It was incredibly cozy, beautifully maintained, and offered the perfect space to relax and recharge. From the moment I arrived, the service was flawless. I was picked up from Hong Kong Airport in a comfortable car, and the warm, professional welcome set the tone for the rest of my stay (check out my story highlights “2025 Hong Kong” for a glimpse 😉). What truly stood out was the exceptional guest service. I was treated like a VIP, with check-in done right in my room — such a thoughtful and smooth process. A heartfelt thank you to Amber Lee, the Guest Relations Manager, for going above and beyond. Her attention to detail, the welcome amenities, snacks, sweets, tea, and beautiful gifts made me feel genuinely special. She turned my stay into a memorable experience that made me wish I could stay in Hong Kong longer! Everything about this hotel speaks of comfort, elegance, and outstanding hospitality. If you're planning a trip to Hong Kong, I highly recommend staying at Kowloon Shangri-La. The location is perfect — within walking distance to many city highlights — and the experience is worth every moment.
Lana
2025년 7월
Clean and convenient
Adeline
2024년 7월
We had harbour view which was lovely. Rooms very large and comfy. Location of hotel is excellent. Breakfast is amazing. So much choice. Everything was perfect.
Heather
2024년 7월
The view and size of our room. Best view I’ve ever had in a room.
Mattos
2024년 7월
Location and friendly staff
Lloyd
2024년 6월
The room was spacious, comfortable and well-equipped with great amenities. The location is excellent. It is convenient and close to many attractions, which made our trip even more enjoyable. We also appreciated seeing a few fellow countrymen among the staff, it added a warm and familiar touch to our experience.
Mavy
2025년 7월
Clean and convenient.
Adeline
2024년 7월
Service was good. Staff were very helpful. We reached around 1pm+ to check in. Rooms were not ready, the check in counter staff told us to head out for lunch and be back at 3pm for the rooms. we did as that and returned at 3pm and was informed the rooms were still not ready. He gave us complimentary coffee at the hotel lounge to enjoy as we continue to wait. He delivered the room cards to us at the lounge area. Rooms are big. Location is good, just by the harbour, connected by a bridge from the hotel.
Parry
2024년 7월
Good location near MTR
Ee
2024년 7월
Everything (rooms, bed, staff) and especially the way they Care about kids
Firas
2025년 7월